Product3 min6 questions

Website Usability

Evaluate your website's usability and user experience

Assess website navigation, design, and user experience. Identify friction points and areas for improvement.

Browse all templates

When to use this template

Use this website usability survey after users complete key tasks on your site — purchasing, signing up, finding information, or using a tool. It measures how easy users find your site to navigate, identifies friction points, and captures suggestions for improvement. This is especially valuable after a website redesign or before a major UX overhaul.

Questions included (6)

1

How easy was it to find what you were looking for?

RatingRequired
2

How would you rate the overall design of the website?

Single ChoiceRequired
ExcellentGoodAverageBelow averagePoor
3

How fast did the website load for you?

Single ChoiceRequired
Very fastFastAverageSlowVery slow
4

Were you able to complete your intended task?

Single ChoiceRequired
Yes, easilyYes, with some difficultyNo, I gave upI was just browsing
5

Which areas of the website need improvement?

Select all that apply

Multiple Choice
NavigationSearchPage speedMobile experienceContent clarityVisual designNone
6

Any additional feedback about your website experience?

Long Text

How to customize this template

Describe your website and the specific user flows you want feedback on. The AI editor will generate task-specific questions and suggest follow-ups based on your site type (SaaS, e-commerce, content, etc.).

AI-powered editing

Describe changes in plain language and let AI rewrite the questions for you.

Instant translation

Translate the entire survey into 5+ languages with one click for multilingual audiences.

AI insights

Get AI-powered analysis of responses with sentiment detection and trend summaries.

Frequently asked questions

What is a good website usability score?

On a 5-point ease-of-use scale, scores above 4.0 indicate good usability. Below 3.5 suggests significant UX issues. Track scores over time and after changes to measure improvement.

How many users should I survey for usability feedback?

For qualitative usability insights, 5–10 responses can reveal 80% of major issues. For quantitative benchmarking, aim for 30+ responses per user segment.

Related templates

Explore more templates in similar categories

Ready to get started?

Use this template for free. Customize it with AI in seconds, translate it to any language, and start collecting responses today.

Get started free